Order related
Can I pickup my order?
As our goal is to produce your order in the fastest possible way, we cannot guarantee which of our facilities will be producing your order. As such, all orders are completed and shipped directly to you to ensure that they will be received in the time that we have indicated on your order.
Do you offer design services?
Can I pay when my order is complete?
In order to keep our prices as low as possible, we do require that all orders are paid in full at the time the order is placed. You can pay with Visa, MasterCard, American Express and we even accept Interac e-Transfers.
Do you offer products that are not listed on your website?
We are constantly updating our product offering. If you cannot find what you are looking for use our
contact us page or
request an estimate form to find out if what you are looking for is something that we can help with.
Can I order smaller amounts than what is listed?
Our lowest possible quantity is listed on our price calculator.
Can I order a larger amount than what is offered on your price calculator?
Can I get my order faster than what is offered?
For most products we offer a standard and priority (if available) production time as well as standard and express (if available) shipping. For the fastest option choose priority production and express shipping. If priority production and express shipping options are not available, you can definitely
request an estimate for the faster turnaround time.
Can I cancel my order?
In order to get your order to you as quickly as possible, your order proceeds to production as soon as it’s approved. We cannot guarantee that your order can be cancelled after it has been approved, but
contact us ASAP and we will see what we can do.
Can I replace my files?
Once you have approved your order it cannot be changed.
Can you modify my files?